No stress, nothing to pay up front.
A scrape? A cracked windscreen? Our workshop handles everything: the claim, the assessment, the paperwork, the excess and the courtesy car. Three steps, and you get your car back like new.
Report your claim
Call your insurer and describe what happened (collision, vandalism, hail, glass damage…). Name “AD Carrosserie de la Butte aux Cailles, Paris 13” as your repairer: your insurer will send us the file directly. It is also a good time to check the amount of your excess and whether you are liable.
Drop by
No appointment needed, Tuesday to Friday from 8 am to 11 am, with your car, its registration certificate (carte grise) and your insurance certificate. We take the photos, record the damage and prepare a computerised quote for the assessor. Together we set the repair date and book your courtesy car.
Assessment and repair
If needed, the assessor comes to see the car at our workshop; otherwise, the file is approved remotely within 24 to 72 hours. As soon as it is approved, we order the parts, repair and check. You collect your car at the workshop, or we deliver it to you and collect the courtesy car.
Hail dent repair, invisible result.
When hail strikes, hundreds of small dents can appear. We bring paintless dent repair specialists into our workshop: every dent is pushed out, with no filler and no repainting.
We put together a photo file and a “weather event” quote for the assessor, and speed up your claim. Your bodywork is back to its original surface within a few days.
Nothing to pay up front
With direct billing, we invoice your insurer. You only pay your excess, if any, and never more.
Lifetime guarantee
Paintwork, panel straightening, dent repair: every job is guaranteed for life against blistering, flaking and corrosion. It is written on your invoice.
One point of contact
From the claim to the handover, the same adviser handles the photos, the assessment, the parts, the schedule and the courtesy car.
All insurers
We work with insurance companies on a direct billing basis.
Can I choose my own repairer?
Yes. French law lets you choose the garage you want, even if your insurer suggests another one.
Do I always have to pay an excess?
No: some glass cover policies have no excess. Otherwise, we tell you the exact amount as soon as we quote.
How long does the assessment take?
24 to 72 hours on average. We chase the assessor if needed to speed things up.
Is the home service free?
It is free across Paris and the inner suburbs. Further afield, a travel charge may apply: just ask us.
Report it, we do the rest.
Prepare your file online: show us the damage and add your photos.